ABOUT THE PROJECT
Strategies for Effective Data Governance
and Third-Party Risk Management
Background:
The COVID-19 pandemic accelerated digital banking across the globe, but also exposed critical gaps — in trust, data protection and access, particularly for underserved communities.
This project examines how cultural, socio-economic and behavioural factors influence public trust in digital banking, with a focus on data governance and third-party risk.
By comparing South Africa and Germany, the research aims to develop strategies for building safer, more inclusive and accountable digital financial systems.
Strategies for Effective Data Governance
and Third-Party Risk Management
Background:
The COVID-19 pandemic rapidly accelerated digital banking adoption. While this transformation expanded access, it also exposed deeper gaps in public trust, data protection, and digital inclusion, especially in under-resourced or marginalised communities.
This project explores how cultural, socio-economic, and behavioural factors shape public perceptions of digital banking, with a strong focus on data governance and third-party risk, in both South Africa and Germany.
Research Objectives:
Identify regulatory gaps and emerging risks in digital banking partnerships
Recommend practical strategies for more inclusive and trusted digital finance
Research Objectives:
and cultural dynamics
About the Project Lead:
Based in Berlin as a German Chancellor Fellow, Bongani brings over a decade of experience spanning banking, political communication, public policy and media.
His work explores trust in digital banking, with a focus on data rights, third-party risk, and how culture and socio-economic factors shape access and adoption.
About the Project Lead:
Based in Berlin as a German Chancellor Fellow, Bongani brings over a decade of experience spanning banking, regulation, political communications, and public policy.
His work explores trust, data rights, and governance in emerging digital spaces, with a focus on how cultural and socio-economic factors shape digital adoption and institutional accountability.
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